Refund & Cancellation Policy

At ProCode Learning Solutions, we are committed to delivering high-quality online and offline training programs. This policy explains how payments, cancellations, and refunds are handled.

By enrolling in any of our programs or using our services, you agree to the terms outlined below.

1. Course Enrollment & Payment

• Full course fees must be paid before accessing course materials or attending sessions, unless otherwise approved in writing.
• Payment confirms your enrollment and commitment to the selected program.

2. Cancellation by Student

2.1 Before Course Commencement

• If cancellation is requested within 48 hours of registration and before the course start date, a partial refund may be granted after deducting administrative or payment processing charges.
• Cancellations made after 48 hours or once course access is provided are not eligible for a refund.

2.2 After Course Commencement

• No refunds will be issued once the course has started or digital materials have been accessed.
• In exceptional cases such as medical emergencies or scheduling conflicts, students may request a batch transfer or rescheduling (subject to management approval).

3. Cancellation by ProCode Learning Solutions

We reserve the right to cancel or reschedule any course due to insufficient enrollment, faculty unavailability, or technical issues.

• Students may transfer to another batch or course of equal value, or
• Receive a full refund of the amount paid.

4. Refund Process

• Refund requests must be submitted via email to info@procodelearningsolutions.com.
• Approved refunds will be processed within 7–10 business days.
• Refunds will be issued through the original mode of payment.

5. Non-Refundable Items

• Registration or admission fees
• Customized training sessions or workshops
• Certification exam fees paid to third-party providers
• Study materials, digital downloads, or e-learning content once accessed

6. Third-Party Courses or Services

For programs conducted in partnership with external institutions or platforms, the respective partner’s refund and cancellation policy will apply.

7. Contact Information

ProCode Learning Solutions
D.No 609, Kizhakumedu, Kalnarsampatti,
Puthagaram Village, Konapattu PO,
Natrampalli TK, Tirupathur District,
Tamil Nadu – 635651

📧 Email: info@procodelearningsolutions.com
☎ Administrative Office: +91-9176510149
☎ Office Contact: +91-9176510148